At Indo German Motor Works, we are committed to safeguarding the privacy and security of our customers’ personal information. This Privacy Policy outlines how we collect, use, store, and protect your data in compliance with applicable laws and industry best practices.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (phone number, email, address), and other identifying details.
• Vehicle Information: Make, model, registration number, and service history.
• Financial Information: Payment details, billing addresses, and transaction records.
• Usage Data: Information about how you interact with our website or services.

2. How We Use Your Information

We use the collected information for:

• Providing and improving our services, including vehicle maintenance and repairs.
• Processing transactions securely.
• Notifying customers about service updates, promotions, and company news.
• Enhancing our customer experience and ensuring efficient communication.
• Complying with legal obligations and industry regulations.

3. Data Security Measures

Indo German Motor Works implements strict security measures to protect customer data:

• Secure storage of personal and vehicle information with access limited to authorized personnel.
• Encrypted systems and secure payment gateways for financial transactions.
• Regular audits and security updates to prevent unauthorized access, disclosure, or misuse.
• Staff training on data privacy practices and cybersecurity best practices.

4. Data Sharing and Confidentiality

We do not share, sell, or distribute customer information to third parties without explicit consent, except in the following cases:

• When required by law or regulatory authorities.
• To process payments through secure payment providers.
• With trusted service providers who assist in business operations under strict confidentiality agreements.

5. Customer Rights and Choices

Customers have the right to:

• Access, update, or correct their personal information.
• Request deletion of their data, subject to legal obligations.
• Opt out of marketing communications.
• Raise concerns about data privacy by contacting our support team.

6. Contact Information

For any data-related inquiries, concerns, or requests, please contact us:

• Phone: +91 98111 16043
• Email: info@indogermanmotorworks.com
• Address: Sector 61, CRPF Rd, beside Suzuki Nexa Workshop, Ullahawas, Baharampur Naya, Sector 61, Gurugram, Haryana 122001

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage customers to review this policy periodically.